Use Of Heidi (AI Scribing Tool)

At Life Diet & Nutrition, we use a secure tool called Heidi to support note-taking during your consultation.

Why we use Heidi

Heidi helps us focus fully on you during your session, rather than typing notes. It captures key information in real time, supporting accurate and comprehensive clinical records.

How it works

Heidi transcribes our conversation as we speak.

• No audio recordings are stored

• Only written notes are generated

• Notes saved are added to your clinical record

Your privacy and data security

Your information is handled with the highest level of care:

• Data is stored securely in Australia

• Managed in line with Australian privacy laws

• Protected using robust security systems

• Only your clinician has access to your information

We only collect information that is necessary to support your care.

How your information is used

Your information is used solely to:

• Document your consultation

• Support your ongoing care

• Maintain accurate health records

Heidi is a support tool only. All clinical decisions are made by your dietitian.

Your consent

Your consent is important.

• You can choose not to have Heidi used during your session

• You can withdraw your consent at any time

• Your care will not be affected if you opt out

• Please tell your clinician if you don’t want them to use Heidi during your session

Questions

If you have any questions about how Heidi is used, please feel free to ask at any time.